Getting a dependable auto body repair specialist can be a daunting task, especially if you need one right away. It is wise to start shopping for an auto repair specialist before you actually need one. Choosing one in a hurry or in a panic is not advisable. You should have someone in mind and try to visit them beforehand. What should you look out for as you choose an auto body repair specialist?
- Pay Attention to Word-of-mouth
Asking family and friends to recommend an auto body repair specialist should put you on track to find the right person. If an auto body repair specialist is good at the job, people will highly recommend that you work with them. If they are not, all you will hear are complaints and negative feedback on the services they offer. Clearly, why would you take your vehicle to a specialist that is more than likely going to do a shoddy job on your car and still charge you for it? Any business can advertise their services, but not all will meet customer expectations and deliver on time. Just because a shop is small does not mean that they offer poor services, and just because a shop is big does not mean that they offer the best services. Nowadays, online reviews are a form of word-of-mouth for every business. Online research can help you get started on what to look for.
- Get Several Estimates
To get the best deal for your vehicle, take your car to several shops so that you can receive different estimates. Once you have these at hand, you can rule out the ones that are clearly overcharging you and also rule out those that are underpricing. If a specialist is underpricing, they may not be your best choice simply because they are cheap. There could be something they are not doing hence the low prices. You do not want to end up with major problems later on. After all, you are looking for the best services.
- Ask the Right Questions
Once you have met the specialist, ask the right questions and keep your eyes open. Some answers will pop out at you without you having to ask questions out loud. Ask if a warrant is offered for the auto repair works. If yes, for how long does it last and what does it cover? Ask whether they have rental cars that you can use while they are servicing yours. How long will the repair work take? Will your car be covered while it is in their care? You do not want a case of theft, fire or more damage to your car. Can they show you their certifications? These are always a sure sign that you are in the hands of a reputable specialist. Will everything be put in writing? Do not be afraid to ask questions in case of any discrepancies. What is their payment policy? This should include warranty information, labor rates, guarantees, materials and acceptable forms of payment. Ask questions. This is the only way to be certain of what you are getting.
- Consider the Operation’s Overhead and Location
Depending on the kind of premises the specialist is working from, you can tell what to expect. Those who have invested in uptown areas are likely to charge you more. Additionally, if they have invested in many front-office workers, you will most probably be charged more because they need to cover for the cost of the additional staff. For your own convenience, opt for a specialist near you. It saves you the unnecessary trouble of trying to reach their premises if they are located far from you.
- Trust your Gut
Your intuition could save you a lot of trouble. If you feel that something is off, look for services elsewhere instead of regretting your choice later. For example, if the premises are not busy, maybe it is because they offer poor services and people are avoiding them.
Written by Marc Laferierre, owner of Dents Unlimited. Dents Unlimited offers the best auto body repair Columbia MO has to offer.